Money-Back Guarantee

InkFreakz stands behind the quality of our platform and the talent of our verified artists. We offer a comprehensive money-back guarantee to ensure you're completely satisfied with your contest experience and results.

Our Guarantee Promise

If you're not satisfied with the designs submitted to your contest, we will work with you to find a solution or provide a full refund of your contest prize. Your satisfaction is our top priority, and we're committed to ensuring every contest holder has a positive experience.

When the Guarantee Applies

No Suitable Submissions: If your contest doesn't receive any designs that meet your basic requirements as outlined in your contest brief.

Quality Issues: If submissions don't meet professional tattoo design standards or appear to be low-effort attempts.

Brief Misunderstanding: If artists consistently misinterpret your brief despite clear instructions and feedback.

Technical Problems: If platform issues prevent your contest from running properly or receiving adequate artist participation.

How to Request a Refund

Contact Support: Reach out to our support team within 30 days of your contest ending to discuss your concerns.

Provide Details: Explain specifically why the submissions didn't meet your expectations and reference your original contest brief.

Review Process: Our team will review your contest, submissions, and brief to understand the situation.

Resolution Options: We'll work with you to either extend your contest, modify requirements, or process a full refund.

What We Require

Clear Contest Brief: Your original brief must have been reasonably clear and specific about your requirements.

Constructive Feedback: You should have provided feedback to artists during the contest to guide them toward your vision.

Reasonable Expectations: Your requirements should be achievable within your chosen prize level and contest parameters.

Good Faith Participation: You must have genuinely participated in the contest process and given artists fair opportunity to meet your needs.

Refund Process

Full Prize Refund: If approved, you'll receive a complete refund of your contest prize amount.

Processing Time: Refunds are typically processed within 5-7 business days.

Payment Method: Refunds are issued to your original payment method.

No Hidden Fees: There are no processing fees or deductions from approved refunds.

Alternative Solutions

Before issuing refunds, we often explore alternative solutions:

Contest Extension: Additional time for more artists to participate and submit designs.

Brief Clarification: Help you refine your brief and relaunch with clearer requirements.

Artist Outreach: Direct outreach to specific artists who specialize in your desired style.

Mediation: Work with promising artists to refine existing submissions to better match your vision.

Prevention Tips

Detailed Briefs: Provide comprehensive, specific briefs with clear requirements and reference images.

Appropriate Pricing: Choose contest prizes that match the complexity of your desired design.

Active Participation: Engage with artists throughout the contest with feedback and guidance.

Realistic Expectations: Understand what's achievable within your contest parameters and timeline.

Our Commitment

We've built InkFreakz on the principle that both contest holders and artists should have positive, successful experiences. Our money-back guarantee reflects our confidence in our platform and our commitment to your satisfaction.

This guarantee has been used by less than 2% of our contest holders, demonstrating the high quality and satisfaction rates of our contests. However, we want you to feel completely confident when launching your contest, knowing that we stand behind our service.

If you have any concerns about your contest or questions about our guarantee, don't hesitate to contact our support team. We're here to ensure your InkFreakz experience exceeds your expectations.